Fly88 believes that the best entertainment is entertainment that is safe and controlled. We provide a range of tools and resources to help you play smart, set healthy limits, and maintain balance in your daily life.
Online gambling is for entertainment purposes only. Never play with money you cannot afford to lose. If you feel that gaming is starting to affect your daily life, please use our self-control tools or contact the fly88 support team immediately.
Responsible gaming means enjoying online betting and casino experiences as a form of entertainment — not as a way to generate income, resolve financial problems, or escape daily stress. At fly88, we understand that gambling can be fun and entertaining when done in the right, controlled way.
Many fly88 users play every day with great enjoyment and no issues — they set a clear budget, know when to stop, and treat wins as a pleasant bonus rather than something expected. This is the mindset we encourage in all our users across Malaysia.
That said, fly88 also understands that some users may find it difficult to manage their playing habits. That's why we provide a range of tools and controls accessible directly from the platform — so you can take back control whenever you need to, without hesitation or embarrassment.
Fly88's responsible gaming policy is more than words on paper. It is part of our core values as a trusted entertainment platform. Every product design decision, every promotional campaign, and every customer support interaction is built with user well-being as the top priority.
Play for fun, not to chase losses. Set your limits before you start. Treat money wagered as an entertainment cost, just like going to the cinema or dining out. Never borrow money to gamble.
If you answer "Yes" to any of the questions below, we encourage you to contact fly88 support or use our self-control tools.
Do you play longer than you originally planned?
Watch out for these habitsDo you chase losses by continuing to play just to "break even"?
Watch out for these habitsDoes gambling affect your relationships with family or friends?
Watch out for these habitsDo you use money set aside for daily necessities to gamble?
Watch out for these habitsDo you feel restless or irritable when you are unable to play?
Watch out for these habitsAll these tools are accessible directly from your account — free and easy to use
Set the maximum deposit amount you can make within a 24-hour or 7-day period. Once the limit is set, the fly88 system will automatically block any deposit exceeding that amount without any manual intervention.
Set the maximum duration for each of your gaming sessions. As your set time approaches, fly88 will send you a reminder. Once the time limit is reached, the session will be ended automatically to give you a break.
If you feel you need a short break, use the scheduled break feature to block access to your account for 24 hours, 48 hours, 7 days, or 30 days. This period cannot be shortened once activated — it provides meaningful time for reflection.
For those who need a longer distance, the self-exclusion feature allows you to fully block access to your fly88 account for 6 months to 5 years. During this period, you cannot log in, re-register, or make any transactions.
Access detailed reports on your gaming history, including total wagering amounts, wins and losses, time spent, and daily activity patterns. This information helps you make smarter, more informed decisions.
You can choose to restrict access to specific game types only — for example, blocking Slots while still being able to access Sports. This provides more granular control flexibility to suit your personal needs.
Activating self-control tools on fly88 is simple and can be done in under two minutes. Follow these steps:
Sign in to your account using your registered ID and password via the fly88 website or mobile app.
Click on your profile icon in the top right corner, then select "Account Settings" from the menu that appears.
Look for the tab labelled "Responsible Gaming" or "Self-Control" in your account settings menu.
Choose the type of control you want — deposit limit, time limit, cool-off, or self-exclusion — and enter the appropriate value.
Confirm your selection. Settings will take effect immediately. You will receive a confirmation email as a record for your reference.
Beyond self-control tools, fly88 also implements proactive platform-level measures to ensure a responsible gaming experience for all users.
All new users are required to submit valid identification documents as part of the KYC process. fly88 does not permit any individual under the age of 18 to register or access our platform.
The fly88 system continuously monitors user play patterns. If the system detects a sudden change in playing behaviour that may indicate signs of a problem, our team will proactively reach out to you.
All fly88 promotions and advertisements are designed with responsible gaming guidelines in mind. We do not target marketing campaigns at individuals who are currently under a self-exclusion period or scheduled break.
All fly88 customer support team members receive specialist training in identifying signs of problem gambling and handling such situations with empathy and professionalism.
Recognise the signs early so you can take action before it becomes a bigger problem.
Contact the Malaysia Problem Gambling Helpline or speak with a mental health support professional near you. fly88 also provides referral information to professional help resources through our customer support.
Answers to frequently asked questions about responsible gaming at fly88.
Learn more about fly88's policies and services.